Privacy policy

Last updated: May 4, 2026. This policy describes how GicoGifts (“we”, “us”) handles personal information when you use https://aura.aurateriaprojects.store.

What we collect

• Account & orders: name, email, phone, shipping and billing addresses, order contents, and messages you send us (including gift notes).
• Payments: card and UPI details are processed by Razorpay (India) and Stripe (international) on their hosted pages. We receive payment status, transaction references, and limited metadata — not your full card number.
• Site usage: standard server logs, session cookies for cart and login, and optional analytics if enabled.
• Marketing: newsletter email only if you opt in.

Why we use it

We use this information to fulfil orders, prevent fraud, provide customer support, improve the site, and (where you have agreed) send marketing. Legal bases include contract, legitimate interests, and consent where required.

Sharing

We share data with payment processors (Razorpay, Stripe), shipping partners (e.g. courier APIs), email providers, and hosting/infrastructure vendors who process it on our instructions. We do not sell your personal information.

Cookies

We use cookies for essential functions (session, cart, security). Non-essential cookies, if any, will be disclosed in a cookie banner update.

Retention

We keep order and tax records as required by Indian law (typically several years). Marketing data is kept until you unsubscribe.

Your rights

You may request access, correction, or deletion of your personal data where applicable. Contact us using the details on our Contact page. We may need to verify your identity.

International visitors

If you order from outside India, your information may be processed in India and in countries where our subprocessors operate, with appropriate safeguards as required.

Contact

For privacy questions, reach us via the contact form.