FAQ

We ship within 3–7 business days across most of India once your order is paid and packed. You will receive tracking as soon as the courier picks up.

We accept breakage-only returns within 7 days of delivery with photo proof. Food items and perishables are non-returnable once shipped.

Yes. At checkout you can mark the order as a gift and add a short message. We can also hide prices on the printed invoice on request.

Yes — visit Corporate Gifting and share your headcount, city, and timeline. We respond with a tailored proposal within 2 business days.

Every box lists artisans and regions we work with. Natural variation is part of the craft — that is the point.